非緊急載送服務現在由白卡 (Medicaid) 承保

VNS Health Total (HMO D-SNP) and MLTC no longer covers transportation as part of your plan benefits. Non-emergency medical transportation services for members enrolled in a Medicaid Advantage Plus or Partial Capitation Plan will now be arranged by the Statewide Transportation Broker – Medical Answering Services (MAS). This will not change any of your other medical benefits.

To arrange non-emergency medical transportation on or after March 1, 2024, you or your provider must contact MAS at https://www.medanswering.com/ or call 844-666-6270 (Downstate) or 866-932-7740 (Upstate). If possible, you or your medical provider should contact MAS at least three days before your medical appointment and provide the details of your appointment (date, time, address, and name of provider) and your Medicaid identification number.

Additional information is available on the Department of Health Transportation Webpage.