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August 2024

Help Us Enhance Patient Access

VNS Health Medicare is actively growing our membership across New York State. As part of this effort, if you have service locations that are not currently in your provider profile, please notify us so we can update our provider directory. This will help members access your services.  
August 2024

Document Depression Screenings for Your Patients

For those with moderate to severe depression, please schedule follow-up appointments and/or provide behavioral health referrals.
July 2024

Real-Time Prescription Benefits from Our Partner, MedImpact

Real-Time Prescription Benefits provides member-specific cost and coverage details at the point of care to help improve outcomes and prescriber efficiency. This tool allows you to discuss personalized benefit information with members, including lower-cost therapeutic alternatives and preferred pharmacies, to make better care decisions right at the doctor’s office. 
May 2024

SelectHealth: Enhance STI Awareness With Screenings and Education

We need your assistance to best help those at risk for sexually transmitted infections (STIs). When you complete an STI screening, especially with a patient in SelectHealth from VNS Health, we ask that you document both screening and treatments in their medical records.
May 2024

Document Cancer Screenings for Your Patients

We need your help to ensure patients at risk for cancer are getting the support they need from us. When you conduct cancer screenings for your patients, please document both screenings and any treatments in their medical records.
May 2024

How to Request Authorizations on the VNS Health Provider Portal 

Easily submit a new authorization by logging into our provider portal and clicking on the authorizations tab in the left-hand navigation, then selecting the button at the bottom of the page. 
May 2024

Access Our Updated Provider Manual

The manual includes information on:  
May 2024

Help Us Enhance Patient Access

VNS Health Medicare is now available in Albany, Rensselaer, and Schenectady counties, and as of May 1 2024, our MLTC service area expanded to include Genesee, Niagara, Orleans, and Wyoming counties.
May 2024

Medicare Patients May Be Surveyed About the Care You Provide

From July 2024 to November 2024, the Centers for Medicare, and Medicaid Services (CMS) is mailing out the Health Outcomes Survey (HOS) survey to some members of the VNS Health Medicare plans.
January 2024

Covid-19 Billing Guidance & Contact Request

Billing guidelines can be found at this location: https://health.ny.gov/health_care/medicaid/covid19/guidance/billing_guidance.htm